“Your degree from [Shall Remain Nameless] has helped you get ahead in life,” said the direct mail fundraising piece. Only it hasn’t. Because I never got a degree from Shall Remain Nameless. I think I attended a couple of seminars there, and that put me on the mailing list. But shouldn’t the database at Shall Remain Nameless be able to distinguish the alumni from the occasional visitors? I think so, and if this happens again it shall not remain nameless a second time. Then I got the email blast from one of my favorite organizations, one that receives a regular, generous monthly transfusion from my credit card to its bottom line. Headline: “When Will You Support [us]?” First line: “You’ve been listening to [us] for a while now but have not made a membership contribution.” Uh-oh. But here lies an advantage of email marketing over direct mail. Not even three hours later,
Read More